Effective Date: 20th Sept 2025
Zani Suites respects your privacy and is committed to protecting the personal information you share with us when you use our website or services. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
When you interact with Zani Suites, we may collect the following information:
- Personal Information: Name, email address, phone number, and payment details when making a booking or inquiry.
- Usage Information: Data about how you interact with our website, including IP address, browser type, and browsing behavior.
- Cookies: Small data files stored on your device to improve your browsing experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm your reservations.
- To communicate with you regarding bookings, inquiries, or customer support.
- To improve our website, services, and customer experience.
- To comply with legal obligations and prevent fraudulent activities.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may only share your information in the following cases:
- With service providers or partners who assist in delivering our services (e.g., payment processors).
- When required by law, regulation, or legal process.
- To protect the rights, property, or safety of Zani Suites, our guests, or others.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, please note that no method of online transmission or storage is completely secure.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your personal information.
- Request deletion of your information, subject to legal obligations.
- Opt out of marketing communications.
6. Cookies Policy
Our website uses cookies to improve functionality, analyze traffic, and enhance your experience. You can manage or disable cookies through your browser settings, but some features may not work properly without them.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
